Last Updated: May 24, 2026 | Reference: ASB-TCS-2026-V1
These terms and conditions (the "Terms") govern the relationship between you and us and apply when you access the ASmartBank Crypto Exchange Web Terminal ("ASmartBank").
You may use ASmartBank to:
We call the above services our "ASmartBank Services". Our ASmartBank Services, or certain features of our ASmartBank Services, may only be available in certain jurisdictions.
To use our ASmartBank Services, you must create an account (the "ASmartBank Account"), be at least 18 years old, and reside in a country in which ASmartBank Services are accessible.
Your ASmartBank Account is a "virtual" account that can hold cryptoasset balances, which you can use to buy or sell cryptoassets on ASmartBank.
By using our ASmartBank Services, you agree to the Trading Rules. These Terms and Trading Rules form a legal agreement (the "Agreement") between you and ASmartBank Digital Assets Europe Ltd ("We", "Us").
We are registered as a cryptoasset service provider under Regulation (EU) 2023/1114 ("MiCA") to provide cryptoasset services, including without limitation operation of a trading platform for cryptoassets and custody and administration of cryptoassets on behalf of clients.
You can access a copy of these Terms through our support team at support@asmartbank.com or the ASmartBank website.
Cryptoassets are high-risk investments. You should not invest in cryptoassets unless you are prepared to lose all the money you invest.
Please understand the following risks:
Retail users' cryptoassets are held in a common virtual account. The cryptoasset balance displayed in your ASmartBank Account represents your total cryptoasset balance and is available for use across all terminal features.
We may only support top-ups of certain cryptoassets, which may change at any time and without notice. Additionally, you may also withdraw cryptoassets from or to a verified external wallet.
We won’t be liable for any losses resulting from any delay or failure in processing any deposit or withdrawal of cryptoassets to or from your ASmartBank Account.
The ASmartBank Services allow you to buy and sell cryptoassets. To facilitate large trading actions, institutional buyers can contact us via buy@asmartbank.com, and sellers can coordinate liquidity arrangements through sale@asmartbank.com.
Market Price: Any market price displayed for buying or selling cryptoassets on ASmartBank is dynamic, and estimated based on the open orders in the order book at a specific time. We do not guarantee the availability of any market price.
Execution: We will make reasonable efforts to execute your order in accordance with your instructions, however, we cannot guarantee that the order will be executed at a particular time or price.
ASmartBank is proud to offer some of the lowest fees in the digital asset industry. We charge an ultra-low, flat transaction fee of only 0.07% on successfully executed orders. Any network gas fees or payment provider fees will be displayed transparently in-app before you complete a transaction.
You can deposit cryptoassets from external addresses. No fee applies to deposits on our side, though your originating wallet may charge standard blockchain transaction fees.
Minimum Deposit Thresholds: To ensure that we cover network fees for consolidating minor wallets, we have introduced minimum deposit thresholds for certain cryptoassets. Depositing below the stated threshold will keep the deposit as pending until the cumulative total reaches the threshold.
External Wallet Safety: Please remember that we will not be able to reverse any withdrawals or deposits once they are initiated on the blockchain. You must ensure you enter the correct deposit/withdrawal address.
You appoint us as your nominee for the purpose of holding your cryptoassets. This means we hold the legal title to, and you are the beneficial owner of, the amount of cryptoassets we hold on your behalf.
Custody Services: We prioritize absolute security with cold storage custody solutions, keeping accurate records of your wallet assets.
Statements: You can view and download accurate, complete, and up-to-date balance statements for your assets via your personal Dashboard at any time.
Our Services are available only in connection with the supported cryptoassets displayed in ASmartBank. We may add support for new cryptoassets or delist a cryptoasset at any time and without notice due to compliance or liquidity concerns.
You may utilize our Application Programming Interface ("API") and secure API Keys to access ASmartBank. Your private keys must be stored securely and never shared with third parties.
Third-Party AI Tools: If you connect your keys to third-party artificial intelligence models, agents, or automated trading protocols, you do so entirely at your own risk. ASmartBank does not guarantee the accuracy of AI tools and accepts no liability for financial losses resulting from automated model executions.
Staking allows users to support the operation of a blockchain network. Staked assets generate rewards according to network protocols.
Certain staking protocols require "lock-up" periods during which you cannot sell or withdraw your assets. Expected duration and yields are indicative only and based on historical network performance.
We reserve the right to immediately suspend or terminate your access to ASmartBank if we suspect fraudulent or criminal behavior, if you violate these terms, or to comply with international AML laws and regulatory obligations.
We can change these Terms to reflect technological updates, regulatory changes, or business model modifications. We will do our best to provide you with at least 30 days' advance notice before significant updates take effect.
We process your personal data in accordance with our Privacy Policy to deliver services and prevent financial crime. For details, please consult our Customer Privacy Notice.
We are not responsible for blockchain network upgrades, forks, airdrops, or buyback-and-burn protocols that alter the characteristics of digital assets. We will technical-assess forks and airdrops on a case-by-case basis.
We will only be responsible for foreseeable losses directly caused by our failure to meet our obligations. We are not liable for events outside our control, including third-party network failures, extreme market volatility, or malicious hacks.
If you are not satisfied or have a complaint, please contact our support team at support@asmartbank.com or utilize our live chat tool in your personal Dashboard. We aim to address all grievances within 15 business days.
Market data is provided for informational purposes only. You are solely responsible for assessing your tax liability arising from digital asset transactions. We do not provide tax or legal advice.
This Agreement is governed by the laws of Cyprus. The English version of this Agreement applies. Any legal action relating to these Terms must be filed in the courts of Cyprus.